Mortgage Loan Officer Assistant
Seattle, WA, USA
This job was posted on:
September 2, 2020
$ - $
Flyhomes is reinventing the traditional real estate process to create a radically different experience.We level the playing field by giving any qualified buyer the chance to make a cash offer.We eliminate risk and uncertainty for homeowners trying to buy a new home with our Trade Up program. We streamline the homebuying process by unifying brokerage, financing, closing, and home services. Innovation is in our DNA.What will you create here?
When you join Flyhomes, you will have the ability to not only affect change across an industry, but on a human level. Real estate and technology are what we do, but people are at the core of our mission. From client-facing roles to data and technology, we start and end with the people we work with because they’re what matters. You’ll work alongside others who love to solve problems, think creatively, and take risks to fly the plane as we continue to build it! If this sounds appealing, we want to connect with you.
- The Mortgage Loan Officer Assistant is the main point of contact, providing best in class service at every step of the mortgage process, from pre-underwriting to closing. This role consults with clients, educating them on financing options and loan products, ensuring clients have a great closing experience.
What You’ll Do
- Engage with customers to recommend loan products and other services that are in the best interest of the customer.Understand and maintain a thorough knowledge of various mortgage loan programs (FNMA/FHLMC, FHA/VA, etc.) and company products to provide clients with most suitable options Obtain, validate, and secure pertinent financial and credit data to qualify clientsClearly articulate loan guidelines & underwriting needs upfront to reduce client confusion & churnManage client pipeline to ensure consistent service levels from lead to closedManage the loan application process to assist clients in completing loan applications, collect information to be verified, identify additional information to be provided or obtained, and provide all disclosures and forms to clients as requiredUnderstand and comply with all applicable government regulations such as RESPA, HMDA and Fair Lending practicesPromote Flyhomes Mortgage services to prospective clients at networking events, Lunch & Learns, and other marketing events
What You'll Bring
- Two or more years of relevant mortgage experience Possess a Washington State License as a Mortgage Loan Originator (MLO) required; additional state licensure preferred Proficiency with MS Office Suite
Client Focus: You possess a passionate drive to delight our clients and offer unique solutions that deliver on their expectations. You are adept at relationship management Communicative: You have impeccable written and verbal communication with the ability to convey messaging to diverse audiences. You utilize active listening skills and ensure that client’s and colleagues feel heardCritical Thinking: You employ a thoughtful process of analyzing data and problem solving to reach well-reasoned solutionsCollaborative: You partner effectively with clients and colleagues, to drive our ‘winning together’ culture and execute on our common goalsWork Excellence: You ensure the consistency and quality of how Flyhomes is represented externally via postings, social media and recruitment events. You’re adept at prioritization and project management with attentiveness to detail and consistent follow throughLearning Agility: You are open to new ways of thinking and committed to acquiring new skills to retain a competitive advantageDriven: You take initiative and persist in accomplishing objectives despite obstacles and setbacks. You are organized, focused and highly disciplined. Hard work doesn’t scare youAccountability: You accept responsibility for your own actions and decisions and demonstrate commitment to accomplishing work in an ethical, compliant, and efficient mannerFlexibility: You thrive in a dynamic, fluid and unstructured environment because you are a self-starter who is eager to learn, grow and build something great together
- Reinventing an industry takes work and we aim to recognize and champion the well being of our people professionally, financially, physically and mentally.
Healthcare benefits…obviously, plus contributions to HSAFlexible work schedules401(k) + employer matchDog-friendly work environments (11 dogs…and counting!)Real estate license sponsorshipAnd…drumroll please… rebates when buying / selling a home.