Our agreement with employees

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team

Our People & Social Responsibility team is creating a unique culture at DocuSign – one that is collaborative and one that embraces the full range of perspectives and experiences of all our employees. People are what drive our company’s success. That is why we focus on hiring the right people and giving them the tools and training they need to do the work of their lives. We recognize our people are driven by a sense of purpose and want to give back. That’s why we established the DocuSign IMPACT Foundation and the DocuSign for Forests initiative which demonstrates our people’s character in action.

This position

The Inclusive Talent Development Director will architect programs and drive efforts to ensure that all employees at DocuSign are positioned to do the work of their lives. One significant ingredient to fulfil that promise is that employees feel like they can bring their whole selves to work and contribute equitably. This role will be responsible for designing programs that educate our entire global employee population on core principles of inclusion and mitigating bias while also supporting our under-represented employee groups.

This position reports to the VP, Talent Development and will partner closely with our Diversity and Inclusion team.

Responsibilities

- Inclusive Culture, Allyship and Bias Mitigation Education

• Build and integrate best / next practices into inclusion education and coaching programs for all levels
• Drive Allyship and unconscious bias education throughout the organization for both employees and managers
• Coach leaders to foster an inclusive environment in their organizations
• Partner with the Talent Acquisition team to ensure we minimize bias throughout the hiring process through recruiters, hiring managers and hiring teams
• Support the development of coursework to ensure managers minimize bias in how they manage performance, develop and coach, pay and promote on their teams
• Ensure a solid focus of inclusion is woven throughout all Talent Development programs
• Champion and advocate for inclusive learning both within and outside of DocuSign

- Development for Underrepresented and BIPOC Employees

• Design a program to support Black and LatinX employees to build the skills to take on greater scope within the company
• Construct programs and resources to support the onboarding of new employees from underrepresented groups (in partnership with the Employee Resource Groups - ERGs)
• Continue to evolve the Women in Leadership Program and explore incremental programs to support the development of women
• Partner with all the ERGs to provide development resources to their members
• Explore ways for DocuSign to play a leadership role in developing underrepresented populations both inside and outside of the organization

- Optimize Learning Programs

• Manage learning program delivery, budget and communications
• Evaluate and evolve programs based upon feedback and metrics
• Work with Talent Development Coordinators to optimize support for multiple concurrent programs
• Partner with other members of the Talent Development, HR and creative teams to support program implementations

Basic Qualifications

• Bachelor’s degree is required.
• 10+ years of professional experience with an emphasis on talent development and organizational effectiveness

Preferred Qualifications

• Knowledge of current learning techniques to design unique multi-modality programs (including in-person experiences, online / virtual learning, diagnostics, coaching, community-building) for diverse global populations
• Strategic, practical and comfortable in a fast-paced environment
• Team player with the ability to work with and influence people at all levels
• Strong written and verbal communication skills
• Consultative mindset
• Attention to detail and analytical skills
• Ability to handle numerous projects concurrently and deliver against tight timelines in a dynamic, fast-paced environment

- Experience:

• Facilitating inclusion programs and steeped in current research
• Working with HR Business Partners, leaders and other stakeholders to identify and prioritize learning needs
• Developing and managing scalable, global programs using internal and external resources / vendors
• Facilitation of programs with populations ranging for senior leaders to front line employees
• Evaluation / negotiation with vendors for optimum terms and ongoing vendor management
• Constructing and managing learning budgets
• Advanced degree (MA/MBA/PhD)
• Innovative and fresh perspective toward adult learning and experience leveraging multiple interactive modalities to create a truly impactful experience
• Existing certifications in learning programs or structured team / individual diagnostics