Client Solutions Manager

Seattle, WA, USA

This job was posted on:

September 4, 2020

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83b5c912-7ead-499e-ba8c-dcb95dbe6eb4

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Full-Time

Full-Time

Business/Management

$ - $

Benefits:

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The Client Solutions Manager for Facebook’s Global Marketing Solutions team is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key client relationships, be a platform and product expert, and become an expert in media planning, strategy and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales and analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This role will be located in our Seattle office.

 

Client Solutions Manager, Seattle Responsibilities:

 

  • Act as a Marketing Solutions Expert
  • In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
  • Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
  • Analyze data and insights to guide strategy and implementation of Facebook solutions

 

Relationship Management

 

  • Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
  • Work and collaborate with diverse group of internal cross-functional teams

 

Media & Measurement Strategy and Implementation

 

  • Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators
  • Outline and oversee measurement strategy, tracking, and results delivery
  • Identify optimization opportunities for improving performance

 

Project Management and Internal Operations

 

  • Project manage complex work streams
  • Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)
  • Ability to travel as needed

 

Minimum Qualifications

 

  • Experience with Excel, experience with analyzing datasets and delivering insights
  • Problem solving experience
  • Experience working with cross-functional teams with experience influencing c-level executives
  • Demonstrated experience presenting ideas

 

Preferred Qualifications

 

  • Knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS
  • Experience as a Facebook user and knowledge of Facebook’s ad products
  • Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
  • BA/BS degree in a technical or marketing field

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